Business Process Services

B@TL global is a full-spectrum integrated Business Process Services (BPS) provider. We have adopted a customer-centric approach to BPS. Our integrated service framework helps in productivity enhancement, resulting in cost rationalization, and service quality improvement for our clients in focus verticals such as Travel and Transportation, Banking, Financial Services and Insurance, and Media from our delivery centers located in the Americas, UK, Australia, India, and the Philippines.

We efficiently organize the outsourcing of your business processes, using the most appropriate technological tools

BPO Services in Chennai

Business Process Service

  • Initial Diagnosis; Optimization Proposal; Quality Plan; Implementation.
  • Implementation and integration of new technologies
  • End-to-end management and ongoing consultancy services.

We Expertise in

Telesales

B@TL global has the extensive experience in telesales for products and services alike in a wide range of sectors worldwide. We work intimately with our clients to provide the quality and efficient solutions for your business needs, telesales in particular.

We offer a range of telemarketing solutions to help you achieve your business objectives. These solutions include:

  • B2C Telemarketing Solutions – From high-volume sales lead qualification to persuade the customer to purchase a product/service, our telemarketing experts make sure each call proves valuable to your business.
  • B2B Telemarketing Solutions – We make sure that your targeted clients understand the benefits of using your services/products and the leads are successfully converted into sales, thereby boosting your profits.
  • Inbound Telemarketing Services – As a part of inbound services, we offer up-selling, customer support and cross-selling solutions.

Customer Service

At B@TL global we develop special training programs so that our customer service representatives can take calls from customers promptly and resolve their issues regarding products/services of clients.

We, at B@TL global, offer best customer service that come with an array of features, which include:

  • A team of proficient communication professionals
  • A robust quality monitoring system to ensure unparallel quality
  • 24×7 services

To fully understand how your company can benefit from the above advantages, feel free to contact us today for more information.